AJIBADE, OBASEYI HAVEEZ
Media Officer | Photographer Manager | Customer Care Professional
Idi-Oro Mushin, Lagos, NG.About
Highly versatile and results-driven professional with 10+ years of experience spanning media content creation, strategic planning, and customer relationship management. Adept at leveraging graphic design, photography, and video production to enhance brand visibility and operational efficiency. Proven ability to drive customer satisfaction, optimize processes, and achieve organizational goals through effective communication and leadership.
Skills
Software Proficiency
Microsoft Office Suite, Word, Excel, PowerPoint, Access, Photoshop, Corel Draw, Corel Video Studio, Adobe Photoshop, AI applications usage specialist, Social media Marketing, Online Financial, Content Creator.
Content Creation & Media Production
Graphic Design, Photography, Video Content Production, Digital Content Management, Corporate Artworks, Branding.
Strategic Planning & Management
Strategic Planning, Risk Evaluation, Business Plan Development, Project Management, ICT Systems Management, Office Administration, Documentation Management, Organizational Goal Achievement.
Communication & Interpersonal Skills
Strong Communication, Interpersonal Skills, Emotional Intelligence, Multicultural Etiquette, English (Written & Spoken), Yoruba (Written & Spoken), Yoruba Translation.
Customer Relations & Operations
Customer Service, Customer Issue Resolution, Inventory Management, Client Relationship Management, Market Trend Analysis.
Leadership & Decision Making
Effective Team Leadership, Decision Making, Policy Formation.
Work
Amala Nwobodo Foundation
|Media Officer
Palmgrove Lagos, Lagos, Nigeria
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Summary
Directed comprehensive content creation and documentation processes, enhancing organizational visibility and operational efficiency for a non-profit foundation.
Highlights
Managed end-to-end content creation, including graphics and photography, significantly enhancing the foundation's digital presence and engagement across platforms.
Streamlined official documentation processes for over 50+ volunteers and staff, ensuring accuracy and improving administrative efficiency by 15%.
Collaborated with the Media Director to produce impactful video content, contributing to a 20% increase in audience reach and storytelling effectiveness.
Oversaw office and ICT systems maintenance and management, maintaining 99% uptime and ensuring seamless technological support for daily operations.
Developed and executed short and long-term strategic plans, successfully aligning initiatives with organizational goals and mitigating potential risks.
Coordinated with external partners to create and execute business plans, achieving key objectives and expanding the foundation's network.
Self-Employed (Photography & Graphic Design)
|Photographer Manager, Graphic Designer
Lagos, Lagos, Nigeria
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Summary
Managed independent photography and graphic design ventures, delivering high-quality visual content and creative solutions for diverse clients.
Highlights
Spearheaded independent photography and graphic design ventures, creating compelling corporate artwork for 20+ diverse clients and enhancing their brand identity.
Consistently delivered unique, high-quality visual content, including trending designs and photography, resulting in a 30% increase in client satisfaction and repeat business.
Cultivated a robust client base and partner network through exceptional service and creative output, driving business growth and market recognition.
British American Tobacco Nig. Ltd.
|Customer Care Respondent
Lagos, Lagos, Nigeria
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Summary
Provided comprehensive customer support, resolving complex issues and optimizing product inventory management for a major tobacco company.
Highlights
Managed a high volume of customer inquiries and feedback, achieving a 90% resolution rate for product-related concerns.
Enhanced customer loyalty and satisfaction by effectively communicating the value of their input, contributing to improved brand perception.
Maintained accurate records and managed product inventories, ensuring optimal product display and reducing expired stock by 25% at sales points.
Successfully resolved complex customer issues and needs, leveraging strong problem-solving skills to maintain customer trust and positive brand experience.
Education
University of Lagos
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B.Sc.
Political Science
Igbobi College Yaba
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Senior School Certificate Examination
Nigerian Model Nur.&Pry. Sch
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First School Leaving Certificate
Languages
English
Pidgin
Yoruba
Interests
Research
International Relations Research, Politics Research.
Creative Pursuits
Graphics, Programming.
Community & Education
Online Teaching (Environment, Health, Herbs).
Agriculture
Farming (Livestock, Cashcrop).